Shipping policy

Shipping Policy – Stitch & Riot Store

Thank you for shopping with Stitch & Riot. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
During peak periods (sales, holidays, or new product launches), processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Express Shipping: 1–2 business days

Please note: delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Domestic Shipping

We currently ship within the United States. All domestic orders are shipped via trusted carriers such as USPS, UPS, or FedEx.

International Shipping

We offer international shipping to select countries.
Delivery times typically range from 7–21 business days, depending on destination.
Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Issues & Delays

Stitch & Riot is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.

If your package is significantly delayed or lost, please contact us at [your support email] and we will assist you in resolving the issue.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Stitch & Riot is not liable for lost or stolen items. If this occurs, we recommend contacting the carrier directly.